When I took up my post as Director of Fundraising at Contact a Family, KEDA had been supporting our fundraising for five months. I was very impressed by the amount that had been achieved in that time and the quality of the work. Not only had KEDA been focused on delivering income, they had made significant progress in developing much needed systems and processes. In my many years as a Fundraising Director I have rarely seen such positive impact from external fundraising support. I commend them to you highly.